Privacy Statement

Crystal Peak Design values it’s customers and respects their privacy. We collect customer information in an effort to improve your experience and to communicate with you about our products and services. Crystal Peak Design recognizes that it must maintain and use customer information responsibly. We do not sell or rent the information you provide to us online to third parties.

If you have questions or concerns regarding this statement, you should first contact Crystal Peak Design directly. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then email us at Susanne@crystalpeak.com .

This policy describes the personal information we collect about you, why we collect it and how we use it. In most areas of this Web site, the submission of personal information is optional. In other areas of communication with Crystal Peak Design, such as sending us e-mail about your experience or submitting a question to one of our managers, the information you provide is only used for the purposes indicated on that portion of the site. If you have any questions about our privacy policy, e-mail us at Susanne@crystalpeak.com.

If our information practices change in the future, we will let you know by posting the policy changes on our Web site or by communicating directly with you.

What kind of information does Crystal Peak Design have?

We collect information (such as your e-mail address). We also maintain a record of your download. As is common with business practice, this information will be maintained indefinitely.

Only those staff members who need access to the information you submit have this information available to them. For instance, only those who assist in the processing of your download, processing and the information systems, who are responsible for maintaining this site, may view this information. Crystal Peak Design enforces strict privacy, security and confidentiality policies on the Web site as well as with our staff in order to maintain your privacy.

How does Crystal Peak Design use my information?

When you make a download from Crystal Peak Design, we use your information to process your order. We may need to contact you via phone if we have other questions regarding your order. If you make a purchase, we may also send you notices about our products and services through e-mail.

Does Crystal Peak Design share my information with third parties?

Crystal Peak Design does not sell trade or rent your personal information to others. Crystal Peak Design may release account information when we believe, in good faith, that such release is reasonably necessary to comply with law, enforce or apply the terms of any of our user agreements or protect the rights, property or safety of Crystal Peak Design, our customers or others.

How do I remove my information from e-mail?

We want to communicate with you only if you want to hear from us. If you prefer not to receive information from us, either through e-mail, U.S. mail or by phone, please e-mail us at Susanne@crystalpeak.com. Please note that such requests may take up to 2-4 weeks to become effective. Please also note that when you make a purchase, we may need to contact you via phone, e-mail or U.S. mail if we have other questions regarding your order.

How does Crystal Peak Design protect kids’ privacy?

Like you, we at Crystal Peak Design are concerned about the safety of children when they use the Internet.

If we become aware that a subscriber is under the age of 13, we will remove it’s or her personally identifiable registration information from our files.

What are cookies? How does Crystal Peak Design use cookies on its site?

A cookie is a small data file that Web sites often store on your computer’s hard drive when you visit their sites. A cookie may contain information (such as a unique user ID), that is used to track the pages of the sites you’ve visited. We use cookies but do not store personally identifiable information in your cookie.

You can refuse cookies by turning them off in your browser.

What about links to other Web sites and services?

Crystal Peak Design does link to other websites, which Crystal Peak Design does not control.

Questions?

If you have any questions, you can send an e-mail us at Susanne@crystalpeak.com.