Many thanks for your efforts on the Pikes Peak Ave Reconstruction project! This project has been challenging on numerous fronts. One of the challenges has been to communicate project impacts to numerous stakeholders: residential, commercial, and governmental. Thank you to you and your team for catering the project messaging to the intended recipients of the information. Also, thank you for managing the citizen inquiries during the construction phase of the project. I appreciate that you were able to address all inquiries with professional courtesy and complete information

Ryan Phipps PE, City of Colorado Springs

I would like to recommend Ms. Susanne Arens and her public information staff at Crystal Peak Design without reservation for future work on construction projects of any caliber.  I have known and worked alongside Ms. Arens for the past twenty-four months on the Pikes Peak Avenue project, and in that short time she has proven to be an ambitious woman of the highest moral conviction and character; competent and capable in public information outreach and a team player who can be counted on to support the project and the construction team.

On the Pikes Peak Avenue Construction project, Ms. Arens employed staff member, Mr. Lourn Eidal to assist her in contacting local business representatives and residential home owners near the project.  Both Ms. Arens and Mr. Eidal have proven to be organized and punctual with respect to meeting attendance and client contact.  Both have been a real pleasure to work with.

Gary M. Heckman PE, AECOM Construction

As our sub-consultant to the CDOT Powers Widening (Between Fountain to Platte) project, I just want to express Stantec’s sincere appreciation for the excellent job you provided us, CDOT and the traveling public. Your proactive approach on handling Customer Tickets, Press Releases and Hotline phone calls made our project coordination with CDOT, Peterson Air Force Base and most importantly the motoring public very efficient.

  We surely hope that our partnership would continue for years to come and on future projects with CDOT and/or other entities. Thanks again for all the work you’ve provided for the above CDOT project.

Bernie Guevara PE, Stantec

Over the last 12 months I have had the opportunity to work with Crystal Peaks Design, specifically Susanne Arens on SH21 Powers and Airport Road Project. She was the public information officer for the project.

She and her company were always ahead of the curve when it came to keeping the company informed in a positive and expeditious manner. Crystal Peaks did a great job coordinating with SEMA, as well as CDOT during all phases of construction to keep the public informed. She also was very expedient and professional when answering hotline calls, and always solicits information from all parties involved.

Crystal Peaks Design would be a great asset on any project!

Jud Barlow Operation Manager, SEMA Construction